Sometimes a vendor will not be able to fill a PO completely and may never ship the full quantity ordered. In that case, you want to close the purchase order so that the unfilled items/units are not stored in the system as being “On Order”.
Instead of revising the ordered quantity to match the receiving quantity, closing the PO will update it with a Fully Received status and remove the quantity on order.
- On the PO detail page open the action menu and click Close PO. The status will update as Fully Received.
- On the products Purchasing page the On Order quantity will automatically update to zero.
