Closing a Partially Received PO

Sometimes a vendor will not be able to fill a PO completely and may never ship the full quantity ordered. In that case, you want to close the purchase order so that the unfilled items/units are not stored in the system as being “On Order”.

Instead of revising the ordered quantity to match the receiving quantity, closing the PO will update it with a Fully Received status and remove the quantity on order.
  1. On the PO detail page open the action menu and click Close PO. The status will update as Fully Received.
  2. On the products Purchasing page the On Order quantity will automatically update to zero.

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