Vendors may offer a deal for free items, such as buy 10 get 2 free. When the purchaser sends the PO to the vendor, they create two different lines for the same item – one at full price and one free.
By default, Sellercloud will not factor items priced at zero dollars into its Average Cost calculation, but you can enable a setting to include these items.
1. Go to Client Settings.
2. Enable the setting Allow Free PO Items to affect average cost.