Import Tracking Mapping Tool

The Import Tracking Mapping tool lets you import an order tracking file into SellerCloud when the file is not formatted for a Sellercloud import file.

This is done by mapping the column headers to SellerCloud-recognized headers:

  1. In your Company, click Settings > Import Mapping Tool, then click Add New Mapping.
  2. Select “Tracking” as the Import Type.
  3. Select the Company for which the profile will be used.
  4. Enter a profile name in the Profile Name field.
  5. Click Choose File and upload the file.  The page will refresh to show a grid with three columns: SellerCloud Column, Customer Column, and Custom Value.
    1. SellerCloud column is the column in SellerCloud (not exactly named).
    2. Customer Column is the column headers from the file. For each SellerCloud Column, select the appropriate column from the “Customer Column,” if there is one.
    3. If you want a static value to be imported for one of the fields in the file (for example, Order_Email should always be the same for all of these orders, or Shipping Address should always be the same), select “_CUSTOM_VALUE_REQUIRED_” from the Customer Column dropdown, then enter the static value in the Custom Value Column.
  6. Importing the Tracking File.
  7. After mapping is set up, it appears under Orders > Import Orders in the Plugin type dropdown. Select the mapping name, choose the file, and import. The Mapping template is also be available in scheduled tasks.
To use the import date as the order date, set Tracking_ShipDate with Custom Value: Now and it will update with the current date and time of the import.


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